AI & Automation Services
Under AI & Automation, we help you move from “AI concept” to “working solution”.
AI Consulting
We assess your processes, data readiness, and technology stack, then design an AI roadmap.
AI Development Services
Custom AI solutions built around your data and workflows — from predictive models and recommendation engines.
AI Agent Development
We design and implement AI agents that can monitor data, trigger actions, and collaborate with your team.
AI Chatbot Development
Conversational AI for customers and employees — chatbots that can answer questions, guide journeys, and connect to your backend systems.
Our AI & Automation process
Discover & Prioritise
We start with a consulting sprint to understand your business goals, processes, and data. Together, we identify the most valuable AI and automation opportunities.
Design & Prototype
We design user journeys, workflows, and technical architecture for high-priority use cases. Where useful, we build quick prototypes or proof-of-concepts to validate value, feasibility, and user experience.
Build, Integrate & Automate
Our teams develop the AI models, agents, and workflows, integrate them with your existing applications, and connect to the right data sources and APIs.
Optimise & Scale
Once live, we monitor performance, fine-tune models, and optimize workflows. When the value is proven, we help you scale across teams, departments, and locations.
Industry wise AI & Automation Services
Mining & Resources
- Automated safety reporting, incident logging, and permit workflows.
- AI-powered dashboards for production data visibility and decision support.
Diamonds & Jewellery
- Intelligent demand forecasting and inventory optimisation.
- AI-assisted product tagging, catalog management, and search for eCommerce.
Construction & Infrastructure
- Site-progress tracking with AI-assisted reporting and alerts.
- Workflow automation for RFIs, approvals, and subcontractor management.
Healthcare
- AI-assisted triage, appointment routing, and patient communication.
- Automation of admin, billing, and claims processing workflows.
SMEs & Financial Services
- AI-powered customer support, lead qualification, and onboarding flows.
- Automation of reconciliations, expense approvals, and back-office tasks.
Engagement models
Project-based Delivery
Clearly defined AI or automation initiatives with fixed outcomes, scope, and timelines.
SQUAD Model
Dedicated agile teams that continuously design, build, and improve your AI agents, chatbots, and automation flows.
Managed Services
We run your AI & automation stack for you — monitoring performance, managing cloud and infrastructure.
Ready to Explore AI & Automation?
If you’re unsure where to start with AI, or you have a specific idea you want to make real, NPS can help you move from experimentation to measurable outcomes.